After orders are paid in full, a certain number of confirmations must be initially reached before the orders are activated.
BTC: 6 confirmations
BCH: 10 confirmations
Bitcoin transactions need confirmation from the blockchain. If the blockchain is congested, users can pay an extra transaction fee to make sure that the required number of confirmations are met faster. Otherwise, the transactions might not be confirmed on time.
B.TOP has no control over this blockchain activity. Please pay appropriate service fees in order to make sure your cryptocurrency transactions go through smoothly.
Users can check BTC.com for the real-time status of both blockchains. The following websites can be used to check the confirmation status of each cryptocurrency.